I’m going to give a review of betterhelp.com from the perspective as a pastor ….Betterhelp Melissa Wildt…as somebody who handles online ministry and we have people that engage from us from all around the world i frequently get asked do you advise a therapist or a therapist or a psychologist and it can be difficult you understand if you’re near a church among our churches it’s genuine easy because our church and many churches have like a vetted referral list that we keep on hand to type of advise in various focuses it’s normally people that we agree with theologically and we trust their practice but you get beyond your physical like geo footprint and it can be hard i’ve in the past usage focus on the family recommendation list i normally agree with what they believe and i trust their process does not suggest i i know everyone on the list is verified however it’s a quite strong list however if you get worldwide it ends up being the wild west so i’ve started to pay attention to online therapy over the last couple years i did a video way back where i did a online doctor see this resembled i do not understand five eight years back and so i’ve been wanting to try betterhelp.com therefore there were some things i wanted to process with a therapist
and as someone who’s gone through counseling in the past both individually and likewise marital relationship therapy i have actually experienced the benefit i’ve frequently found therapy and conference with a psychologist etc as type of life hacking because it’s getting someone beyond your fear your sphere of influence and them speaking into your life and they normally see things that possibly you’ve heard prior to but perhaps you needed an outsider to validate so i have actually always taken pleasure in the investment both in time and money in getting counseling so i wished to try out better help so that i can advise and type of see how the process went i will state as a disclaimer i am not a professional counselor psychologist i’m seminary trained um which typically just means extremely light therapy typically the way a pastor is trained without like a counseling focus is we’re type of like the emergency medical technicians the emergency individuals that appear with the ambulance and we detect and then we recommend people and we are continuously going hey here’s a spiritual location here’s are you maybe you require to go process with somebody that’s a bit more of a professional because location so i’m not a professional this is simply my personal opinion is it useful my experience and so there’s 5 areas i’m going to look at i’m going to take a look at the pricing which is a big element the algorithm of linking you to an actual counselor the technology how did that go the real advice of
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my session over a month and after that the faith component which is clearly truly important to me due to the fact that you don’t wish to advise somebody to something and then you know maybe they they affirm something or they say something that your church does not believe in which could be the spectrum of course and so first of all on rate it was 320 for a month 80 bucks a week that include a weekly video session and unrestricted messaging which you know what does that mean it just implies a couple messages with your therapist but i was impressed that the price was not bad you understand i have actually done therapy in the past and it can be very costly especially if you’re getting someone who is good at what they’ve done i have actually both done it when i was in seminary i had to go through some counseling a part of my program and it was simply properly priced done some other counseling and marriage counseling and i what stands apart to me on this was the marital relationship counseling we went to a quite trustworthy organization a location that was well known published the the couple with the released uh authors and it was 80 bucks with a pastoral discount rate so that just type of leads you to believe what you know the complete price is pretty costly and so uh 320 bucks is okay specifically and we’ll speak about this on the tech side the support was excellent you know in the past when i’ve done counseling in both group or you know separately you’re normally not communicating with your trainer continuously it’s generally simply around your sessions however to build a habit start digitally there’s something about more access to your therapist that i truly liked and my therapist was pretty good at signing in on me and just asking things throughout the week even when we were not satisfying so there was a process for you to get a discount rate if that was not um if it was excessive they asked your financial scenario so you can get approved for less i didn’t go through that process also check with your insurance company if you have it to discover if you certify but the prices i felt particularly for the um the expertise of my therapist i was very pleased what i got for the 320 therefore um and after that they provide you various options when you cancel where you can kind of try it for an extra set of time if you want to if you want to continue on they do charge you monthly and so you need to pay for a month of beforehand therefore which makes sense but i i think it i was extremely amazed by the cost it’s still a great deal of money i understand for a great deal of individuals um you know someone like me i don’t utilize therapy each week or perhaps every year however i do i have actually found i take pleasure in the viewpoint
um every 5 years or two or if something’s going on that i can’t process especially because of some childhood uh such things that happen in my childhood i there’s always something i’m learning about myself however i have actually always enjoyed it so pricing pretty good number two the algorithm of in fact recommending they go through a whole procedure where they ask you a series of concerns prior to you ever logged in you know mail age what you’re trying to find to leave therapy they ask like health and have you been depressed and things like that how are your sleeping habits some basic concerns that are all quite basic um i and i thought the questions were strong um eventually they do get in we’ll talk about this in the face section they ask you like what your faith is and your
denomination and they were respectable about asking some faith associated questions that i was in fact very impressed with i wasn’t anticipating a lot on the faith area but i was impressed by how they engaged that part of who i am as a person since that is necessary to me and crucial to a great deal of people um they practically took that it took anywhere however they say 24 to two days to sort of assign you to a counselor and uh i got designated quite fast i believe it was within 24 hr got e-mail notified it said here’s the individual i saw a photo a bio i might see their expertise i could see other evaluations about them and then it was kind of like shot try them out and i i and i might select to have somebody else if i wished to and even when you stop they’re excellent at like asking a lot of concerns around you know what you think of your accounts or how did that session did they appear i suggest they’re they’re actually attempting to ensure everybody is solid and i could change my counselor at any time there was no problem with altering um my counselor was terrific about that too like you know was asking a lot of questions which is a weird balance since you want a counselor that’s tough you but also um you know somebody that you like that you can trust so it’s a difficult relationship i have actually been pretty um benefit i’ve taken advantage of a lot of excellent therapy so i think i have not really been paired with somebody that i didn’t get along with however i was impressed by the algorithm the questions and how the entire experience worked next the technology whatever happens through the website so it’s um it’s that you get alerts on text and email etc but basically you meet and engage through their web portal so betterhelp.com you have an account and pretty much it begins a private chat with the individual you’re counseling when you do alter counselor that data goes away at least access from your end and but for example you arrange whatever within the app you um you fulfill the video innovation it’s type of like a google hangout that’s developed into the the real website and the video was fantastic um my my my counselor had the video on it worked really efficiently um the Betterhelp Melissa Wildt
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just thing that was kind of odd was generally you can change your audio and video inputs um by choosing the different locations i could not determine how to do that as someone who has some better equipment i normally like to check it’s utilizing the right mic input not a big deal but that’s more of a technical nerd sort of element however i was impressed by how everything worked you know web-based stuff and not software-based stuff or like you know uh software resting on your computer often isn’t as good you understand zoom is downloaded on your computer versus google hangouts is in in the cloud often that could be hit or miss however i was very pleased by the entire quality and my my uh my therapist was older and he seemed to understand how to run everything and it was really effective i was impressed by the engagement from him via messaging uh the thing is i would get e-mails that he had actually posted a message however because of security factors which makes sense none of the message was in my email i needed to always click onto the website to see things i kind of wish i might open that up but i understand that maybe you do not want your personal info that is happening between counselor in your inbox i likewise got text tips you understand i needed to decide in for that however like 20 minutes before my session i was able to schedule
everything and you understand quickly add it to my calendar but overall the technology was extremely excellent you know my therapist sent me some pdfs and things to process prior to our very first conference i filled it out turn it in i mean it wasn’t the most modern experience however it worked very well therefore i was very pleased with the overall technology the next area is the real vice my therapist was really was extremely experienced and had a great deal of experience and they were excellent and i enjoyed it they it was an excellent balance Betterhelp Melissa Wildt