I’m going to give a review of betterhelp.com from the point of view as a pastor ….Better Help Mandarin…as someone who handles online ministry and we have people that engage from us from all around the world i typically get asked do you suggest a therapist or a counselor or a psychologist and it can be difficult you know if you’re near a church one of our churches it’s genuine easy because our church and the majority of churches have like a vetted recommendation list that we keep on hand to kind of advise in different focuses it’s normally people that we agree with theologically and we trust their practice but you get beyond your physical like geo footprint and it can be tough i’ve in the past use focus on the household recommendation list i usually agree with what they think and i trust their process doesn’t indicate i i understand everybody on the list is confirmed but it’s a quite solid list however if you get globally it ends up being the wild west so i have actually started to pay attention to online therapy over the last couple years i did a video way back where i did a online medical professional check out this was like i do not know 5 eight years earlier and so i have actually been wishing to check out betterhelp.com therefore there were some things i wished to process with a therapist
and as somebody who’s gone through therapy in the past both separately and likewise marriage therapy i’ve experienced the benefit i’ve typically found therapy and conference with a psychologist etc as type of life hacking because it’s getting someone beyond your fear your sphere of influence and them speaking into your life and they typically see things that perhaps you have actually heard before however maybe you needed an outsider to validate so i have actually always enjoyed the investment both in time and money in getting therapy so i wanted to check out better help so that i can recommend and type of see how the process went i will say as a disclaimer i am not an expert counselor psychologist i’m seminary experienced um which typically simply implies extremely light counseling typically the way a pastor is trained without like a therapy focus is we’re type of like the emts the emergency situation individuals that show up with the ambulance and we detect and then we recommend people and we are continuously going hey here’s a spiritual area here’s are you maybe you need to go procedure with someone that’s a bit more of a specialist because location so i’m not a professional this is simply my personal opinion is it handy my experience and so there’s five locations i’m going to look at i’m going to look at the rates which is a huge factor the algorithm of linking you to an actual therapist the technology how did that go the real suggestions of
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my session over a month and after that the faith component which is obviously truly essential to me since you do not want to advise somebody to something and after that you know maybe they they affirm something or they say something that your church does not believe in which could be the spectrum obviously therefore to begin with on cost it was 320 for a month 80 bucks a week that include a weekly video session and endless messaging which you understand what does that mean it simply implies a couple messages with your counselor but i was impressed that the rate was okay you understand i’ve done therapy in the past and it can be extremely expensive particularly if you’re getting someone who is good at what they’ve done i’ve both done it when i was in seminary i needed to go through some therapy a part of my program and it was just adequately priced done some other counseling and marital relationship therapy and i what stands apart to me on this was the marriage therapy we went to a pretty trustworthy institution a place that was popular released the the couple with the published uh authors and it was 80 dollars with a pastoral discount so that just type of leads you to think what you understand the complete rate is quite costly therefore uh 320 dollars is okay especially and we’ll speak about this on the tech side the support was excellent you know in the past when i have actually done counseling in both group or you understand individually you’re generally not communicating with your instructor constantly it’s generally just around your sessions but to construct a routine start digitally there’s something about more access to your therapist that i truly liked and my therapist was pretty good at checking in on me and simply asking things throughout the week even when we were not meeting so there was a procedure for you to get a discount rate if that was not um if it was excessive they asked your monetary situation so you can qualify for less i didn’t go through that process also consult your insurance coverage supplier if you have it to learn if you qualify however the rates i felt especially for the um the expertise of my counselor i was really amazed what i got for the 320 and so um and then they offer you various choices when you cancel where you can kind of try it for an additional set of time if you want to if you wish to continue on they do charge you month-to-month and so you need to pay for a month of beforehand and so which makes sense but i i believe it i was extremely satisfied by the rate it’s still a lot of cash i understand for a lot of individuals um you understand someone like me i don’t utilize therapy each week or perhaps every year however i do i have found i enjoy the point of view
um every five years approximately or if something’s going on that i can’t process specifically because of some childhood uh such things that occur in my youth i there’s always something i’m discovering myself however i have actually always enjoyed it so pricing pretty good number two the algorithm of really advising they go through a whole process where they ask you a series of questions prior to you ever logged in you know mail age what you’re looking for to get out of therapy they inquire like health and have you been depressed and things like that how are your sleeping routines some general concerns that are all pretty standard um i and i thought the concerns were solid um ultimately they do get in we’ll discuss this in the face section they ask you like what your faith is and your
denomination and they were pretty good about asking some faith associated concerns that i was actually extremely impressed with i wasn’t expecting a lot on the faith location but i was impressed by how they engaged that part of who i am as a person since that is important to me and crucial to a great deal of people um they practically took that it took anywhere but they state 24 to 48 hours to type of designate you to a counselor and uh i got appointed pretty quick i think it was within 24 hr got e-mail notified it stated here’s the person i saw a photo a bio i might see their expertise i could see other reviews about them and after that it was sort of like shot attempt them out and i i and i might select to have somebody else if i wished to and even when you quit they’re very good at like asking a lot of questions around you understand what you consider your accounts or how did that session did they show up i suggest they’re they’re actually trying to make sure everybody is solid and i could alter my counselor at any time there was no concern with changing um my therapist was fantastic about that too like you know was asking a lot of questions which is an odd balance due to the fact that you want a counselor that’s difficult you however also um you understand somebody that you like that you can trust so it’s a hard relationship i’ve been quite um benefit i have actually taken advantage of a lot of great therapy so i think i haven’t actually been paired with someone that i didn’t get along with however i was impressed by the algorithm the concerns and how the entire experience worked next the innovation everything occurs through the website so it’s um it’s that you get notifications on text and email and so forth however essentially you fulfill and connect through their web portal so betterhelp.com you have an account and pretty much it begins a private chat with the person you’re counseling when you do alter therapist that information goes away at least gain access to from your end and but for example you arrange everything within the app you um you fulfill the video technology it’s type of like a google hangout that’s developed into the the actual website and the video was excellent um my my my counselor had the video on it worked extremely efficiently um the Better Help Mandarin
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only thing that was sort of weird was usually you can alter your audio and video inputs um by picking the various areas i could not find out how to do that as someone who has some better equipment i normally like to double check it’s utilizing the ideal mic input not a big deal but that’s more of a technical nerd type of aspect but i was impressed by how whatever worked you know web-based things and not software-based things or like you understand uh software sitting on your computer system often isn’t as great you understand zoom is downloaded on your computer versus google hangouts remains in in the cloud in some cases that could be hit or miss but i was very pleased by the entire quality and my my uh my counselor was older and he seemed to know how to run it all and it was extremely efficient i was impressed by the engagement from him via messaging uh the thing is i would get e-mails that he had posted a message but because of security reasons which makes sense none of the message remained in my email i had to constantly click onto the website to see things i sort of dream i could open that up but i comprehend that maybe you do not want your private info that is occurring in between counselor in your inbox i also got text suggestions you understand i needed to choose in for that however like 20 minutes prior to my session i was able to schedule
whatever and you understand quickly include it to my calendar but in general the technology was very impressive you know my counselor sent me some pdfs and things to procedure before our very first meeting i filled it out turn it in i mean it wasn’t the most state-of-the-art experience but it worked very well and so i was extremely amazed with the total innovation the next area is the real vice my therapist was extremely was extremely competent and had a lot of experience and they were good and i enjoyed it they it was a great balance Better Help Mandarin